Authorizing Cookies

Author: Rich Nessel | Last Updated:

This article describes how to solve some issues related to third-party cookies.


Browser Configured to Block Third-Party Cookies

Chrome

  1. Click the 3 dots button on upper-right corner, then click "Settings".
  2. Scroll down and click "Show advanced settings...".
  3. In "Privacy", click the button "Content Settings".
  4. Uncheck "Block third-party cookies and site data".

Firefox

  1. Click the three bars in the upper-right corner, then click "Preferences".
  2. Click "Privacy" on the sidebar menu.
  3. Under "History", choose to Firefox "Use custom settings for history".
  4. From the custom history settings screen, change "Accept third-party cookies" to "Always".

Internet Explorer

  1. Click the gear icon in the upper-right corner, then click "Internet Options" from the drop-down list.
  2. Click the "Privacy" tab and then the "Advanced" button.
  3. Under "Third-party Cookies", choose "Accept".

Edge

  1. Click on the three dots in the upper-right corner of the browser window. Select "Settings" at the bottom of the menu.
  2. Click "View advanced settings".
  3. Under "Cookies", click the drop-down menu and select "Don't block cookies".

Safari

  1. Click the "Safari" menu item, then choose "Preferences".
  2. Click the "Privacy" tab, then under "Cookies and website data" click "Always allow".

Internet Explorer Zone Settings Problems

You can use security zones on Internet Explorer to easily provide the appropriate level of security.

  1. Click the gear icon in the upper-right corner, then click "Internet Options" from the drop-down list.
  2. Click the "Privacy" tab. 
  3. To change the security level for the selected zone to "High", "Medium", "Medium-low", or "Low", move the slider. The on-screen description for each level can help you decide which level to select.

Browser Extension Blocking Cookies

To avoid extensions blocking third-party cookies, you must must disable them.

Chrome

  1. Click the 3 dots button on upper-right corner, then choose "Tools" and choose "Extensions" to open a new "Options" tab.
  2. Uncheck "Enabled" to disable an extension, or click "Remove" to delete it completely.
  3. Click the "Disable" link under the plugin you want to disable.

Firefox

  1. Click the three bars in the upper-right corner and choose "Add-ons".
  2. In the Add-ons Manager tab, select the "Extensions" or Appearance panel.
  3. Select the add-on you wish to disable.

Internet Explorer

  1. Click the gear icon in the upper-right corner,  then select "Internet Options".
  2. Under "Internet Properties" click on the "Advanced" tab and under "Settings" scroll down and uncheck "Enable third-party browser extensions".

Edge

  1. Click on the three dots in the upper-right corner of the browser window to open the menu.
  2. Select "Extensions" from the menu.
  3. Right-click the extension you want to remove and select Remove, or select the extension and click the Remove button.

Safari

  1. Choose "Preferences" from the "Safari" menu, then click "Extensions".
  2. Select an extension from the list.
  3. Turn off the extension by deselecting the Enable checkbox. If you can't determine what an extension does, or you don't expect to use it again, click the "Uninstall" button.